Our appointment system is designed to make it as easy for you to see the right person at the right time for your needs. Appointments for all our clinical team are available:
- On the day – for urgent matters which need seeing quickly but are not life threatening (for the latter please dial 999)
- 3, 7 and 14 days in advance – for less urgent matters
- 2 to 6 weeks in advance for routine follow up
Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday) during opening times:
- phone us on 01453 764471
When you get in touch, we’ll ask what you need help with.
We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.
Urgent appointments are available throughout the day so you do not need to rush to call at 8am.
Routine appointments
To request a routine appointment in advance during opening times:
- phone us on 01453 764471
- use your NHS account (through the NHS website or NHS App) or SystmOnline to book an appointment, screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.
There may be some circumstances where the GP would need to see you in person i.e. if you needed a physical examination, but in most cases you can choose if you want to ‘see’ us via the phone or in the surgery face to face.
GP appointments are 10 minutes long. If you have more than one problem the clinician, you are seeing may ask you to return if they can’t deal with everything within 10 minutes.
Nurse and other non-GP appointments will vary in length depending on what you are coming to see us for.
Nurse appointments
Nurse appointment times are varied to suit the procedure involved. The receptionist will ask you what your appointment is for so that she can allocate enough time. If you prefer not to discuss with the receptionist she will book a routine 10 minute appointment.
Enhanced access
GP, nurse and HCA appointments available:
- Monday 6.30pm to 8pm
- Tuesday 6.30pm to 8pm
- Friday 6.30pm to 8pm (rotational basis)
- Saturday 9am to 1pm (rotational basis)
Find out more about the Stroud improved access.
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- use the GP online system: SystmOnline
- phone us on 01453 764471 during opening times
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
Please ask for home visits as early as possible, as there may be a doctor available from as early as 8am, if you are housebound or are too ill to visit the practice.
Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
